AWS Marketplace metering
Pay for successful conversions, not API traffic
Your AWS Marketplace agreement defines the price per conversion. CoreNova reports one unit only after a converted output has been generated and its OOXML package structure has passed validation.
| Dimension | Metered event |
|---|---|
DocConversion | One successful DOC to DOCX conversion |
PptConversion | One successful PPT to PPTX conversion |
XlsConversion | One successful XLS to XLSX conversion |
Requests that are not metered
- Authentication, subscription, and input-validation failures.
- Unsupported, encrypted, empty, disguised, or corrupted source files.
- Conversions that finish with
FAILEDorEXPIRED. - Task-status queries and result downloads.
- Idempotent replays that return an existing task.
- Documentation, purchase-guide, and registration-page views.
Example: uploading one DOC and polling its task 20 times reports one
DocConversion unit if the conversion succeeds. The upload and status requests are not separately metered.Avoid duplicate work
Send a stable Idempotency-Key for each source object. Retrying the identical submission with that key returns the original task instead of creating a second conversion. Do not reuse a key for different content.
Billing support
For a suspected incorrect charge, email [email protected] within 48 hours with the AWS account ID, task ID, timestamp, and expected behavior. Do not send customer files, API keys, or presigned download URLs.